Terms of Use for the RoadStars communication platform

I Community functions

User profile, friendships, chats, photo album, comments and social login are part of the community at RoadStars. We keep track of user activities in the RoadStars community with ActivityStars. Using a scale plus the number of user activities (e.g. uploading photos to the photo album, posting a comment, etc.), the system calculates how many ActivityStars each user has. The more active the users are, the more ActivityStars they receive. This allows users to see for themselves who is contributing what to the RoadStars community. The 5 most active users can be shown in the Community section of the RoadStars members' tile. All these activities offer users the chance to network together and exchange ideas. This means that:

  • Users can create a profile
  • Users can be friends and network with other users
  • Users can exchange chat messages between each other
  • Users can keep a photo album and show pictures to other users on the network
  • Users can submit comments on the platform
  • Users can use their user data from other social networks to log in to the platform
  • Users who are registered and logged in can access exclusive data
  • User ranking on the basis of ActivityStars

II Collection of individual personal data

1. Registered users without a blue steering wheel

Required fields and the personal data entered in them serve the sole purpose of providing access to the community and its functions.

Optionally entered data are used for the sole purpose of providing access to the RoadStars community platform and its functions. Such data is not disclosed to third parties.

Form of address (optional)

The form of address option Mr/Ms serves the purpose of allowing the correct addressing of persons in system e-mails, such as for concluding the registration or sending messages about friend requests.

E-mail address (required)

Unambiguous allocation: we use your e-mail address as an internal user ID. The e-mail address is particularly suitable for this purpose as it represents a unique identifier. To register on RoadStars, a valid e-mail address is required at the time of registration.

Creating an account: in order to create a RoadStars account, a valid e-mail address is required as the platform sends a confirmation e-mail to the address entered as part of the account creation.

Forgotten password: using the Forgotten password function, you can request your password by e-mail. To this end, a message is sent to the e-mail address which we have stored for you.

Messages: the e-mail address serves the purpose of contacting you, e.g. for invitations to special offers or detailed information on events. If the appropriate options in Manage profile are activated, you will also be notified by means of automated e-mails about new messages, comments, friend requests or likes received on the platform.

The e-mail address is not shown to other RoadStars.

User name (required)

The user name is the identifier with which you log in to the platform. It is not shown to other users.

In order to protect you against improper use of your data, the user name must not be the same as the display name.

Display name (required)

The display name is shown as your name in the community for your messages, as well as being visible to other users and friends who wish to look at your profile.

Password (required)

Login: when logging in, you must enter your user name and your password. To this end, you must enter a password and we compare this against the password which we have stored for you. If the two correspond, you will be granted access to the community area of RoadStars.

Forgotten password: using the Forgotten password function, you can request your password by e-mail. To this end, a message is sent to the e-mail address which we have stored for you.

First name and surname (required)

First name and surname allow us to personally address you in e-mails.

Both names will be shown to friends who view your profile.

Occupation (required)

The occupation is required for an internal overview and collection of statistical data on occupational groups which register on RoadStars as well as for adapting the topics on RoadStars.

The occupation will be shown to friends who view your profile.

Standard language (required)

The system automatically fills in the standard language during registration; it enters the language of the RoadStars language version from which you logged in.

Next to your display name, a small flag for the selected country is shown, e.g. when you leave a comment.

The country is shown to friends who view your profile.

Entering the country under Standard language serves the assignment of the user to the appropriate country version of RoadStars, so that the appropriate language for the selected country is selected as the display language.

Date of birth (optional)

The date of birth serves the purpose of age legitimation and the statistical assignment of users in age groups.

The date of birth is shown to friends who view your profile.

Description (optional)

Under the description, you can enter more information about yourself or your connection with life as a trucker, driver or truck fan.

The description is shown to friends who view your profile.

2. Truck drivers registered on RoadStars/the blue steering wheel

Community members who enter the driver's licence number of their valid truck driver's licence in their profile can receive special bonus campaigns from RoadStars which are directed specifically at this target group only (registered truck drivers/blue steering wheel). These could be, for example: vehicle tests, product surveys, driving safety training or other special truck driver events. Community members who have entered their valid driver's licence data can be recognised by the blue steering wheel symbol.

Required fields and the personal data entered in them serve the purpose of providing access to the community and its functions, as well as for sending invitations to special offers and detailed information about events.

All required fields for registering as a driver with a blue steering wheel must be filled out honestly and completely. Optional fields do not have to be filled.

Display name (required)

The display name is shown as your name in the community for your messages, as well as being visible to other users and friends who wish to look at your profile.

Truck driver's licence number (required)

The truck driver's licence number is required for legitimating you as a truck driver.

The truck driver's licence number is not shown to other users and is for internal use only: with the truck driver's licence number, the user account is assigned the blue steering wheel.

Surname and first name (required)

Surname and first name are required for sending benefits, such as the RoadStars badge, as well as for getting in touch for things like invitations to special offers or the provision of detailed information about events.

The names will be shown to friends who view your profile.

Address (required)

Road, house number, postcode and town are required for sending benefits, such as the RoadStars badge, as well as for getting in touch for things like invitations to special offers or the provision of detailed information about events.

These fields are not shown to other RoadStars users.

E-mail address (required)

Unambiguous allocation: we use your e-mail address as an internal user ID. The e-mail address is particularly suitable for this purpose as it represents a unique identifier. To register on RoadStars, a valid e-mail address is required at the time of registration.

Creating an account: in order to create a RoadStars account, a valid e-mail address is required as the platform sends a confirmation e-mail to the address entered as part of the account creation.

Forgotten password: using the Forgotten password function, you can request your password by e-mail. To this end, a message is sent to the e-mail address which we have stored for you.

Messages: the e-mail address serves the purpose of contacting you, e.g. for invitations to special offers or detailed information on events. If the appropriate options in Manage profile are activated, you will also be notified by means of automated e-mails about new messages, comments, friend requests or likes received on the platform.

The e-mail address is not shown to other RoadStars.

The actual campaigns will be announced on the website as soon as someone logs in as a community member with a blue steering wheel. Invitations to events and the relevant detailed information will be sent by e-mail. The complete package of bonus offerings to registered truck drivers therefore requires entering into direct contact with the target group to appropriate measure in order to invite them to participate in campaigns, to provide detailed event information as well as, for example, to send any thank-you packages subsequent to campaigns or to send a small gift at Christmas or after registering as a driver. The first name, surname and the address data (e-mail and postal address) are required for this.

3. Social Login

You have the possibility to register for RoadStars via Facebook. For the creation of your RoadStars profile the following Data is then taken from your Facebook profile:

  • Surname
  • First name
  • Profile picture
  • Language
  • Email address (optional)

4. Newsletter

The reception of the newsletter can be combined with a RoadStars user account, but is also possible separately to this, i.e. you do not have to be a RoadStars user in order to register for the newsletter.

Insofar as you have explicitly agreed in accordance with GDPR Article 6 Paragraph 1 Letter A, we will use your e-mail address for the purpose of regularly sending you our newsletter. Provision of an e-mail address is sufficient for the reception of the newsletter.

Unsubscribing is possible at any time, for example by using the link at the end of a newsletter. Alternatively, you can also happily send your unsubscribe request by e-mail to support@roadstars.mercedes-benz.com

E-mail address (required)

The e-mail address is used for sending the newsletter.

The e-mail address is not shown to other RoadStars users or third parties. The RoadStars Newsletter provides you with information once a week about the latest reports to be found on the RoadStars website.

The newsletter can only be received if, during registration, the decision is made to subscribe to the newsletter or if a registration for the newsletter is submitted via the RoadStars community platform.

Form of address, surname and first name (optional)

This information serves the purpose of being personally addressed in the newsletter.

III Rules of membership

1. Area of validity

The following Terms of Use define the relationship between Daimler AG as provider of www.roadstars.mercedes-benz.com (hereinafter referred to as the Provider) and the users of the community.

Use of the community is only permitted if the user accepts these Terms of Use.

2. Registration

(1) A precondition for use of the community is prior registration. With the registration you also accept these Terms of Use.

(2) When registering, the user is obliged to supply all mandatory information truthfully. All mandatory fields must be filled in completely.

(3) The user may not allow third parties to use his or her access credentials. The user is required to keep his or her access credentials secret and protected from use by third parties. Also, the user may only set up one personal profile.

(4) Membership of the community is only for persons over the age of 18. There is no entitlement to registration or membership.

3. Services offered by the Provider

(1) The Provider permits the user to publish information on the Provider's website within the limits of the Terms of Use. The Provider provides the users with a communication platform with community functions free of charge within the Provider's technical and economical capabilities. The Provider makes every effort to maintain availability of the service. The Provider takes no responsibility for any further services. In particular, the user has no claim to constant availability of the service. Maintenance work, further development or breakdowns can cause use of the service to be limited or temporarily interrupted.

(2) The Provider takes no responsibility for the correctness, completeness, reliability or usability of the information provided.

4. Liability disclaimer

(1) The user has no claims to damages unless otherwise stated below. The above-mentioned exclusion of liability also applies to the Provider's legal representatives and agents, insofar as the user makes claims against them.

(2) The liability disclaimer defined in Paragraph 1 does not include damage claims arising from damage to life, body or health, and damage claims arising from a breach of essential contractual commitments. Essential contractual commitments are those which must be fulfilled in order to achieve the purpose of the contract. Likewise, the liability disclaimer does not include liability for damage caused by intentional or grossly negligent breach of an obligation on the part of the Provider or the Provider's legal representative or agent.

5. User's obligations and prohibited content

(1) The user bears sole responsibility for all content posted.

(2) The community is exclusively for private use. The user undertakes not to publish any commercial information or content.

(3) The user undertakes not to publish any material which is contrary to public decency or against current law.

(4) In particular, the user undertakes not to publish any material whose publication entails a criminal or other offence.

(5) It is prohibited to post content which by its publication or reproduction via RoadStars can injure the rights of third parties (in particular copyright holders', brand or, identification rights, the right to one's own picture) or is threatening, offensive, defamatory, racist, inciting to violence, grossly offensive, annoying, discriminatory, pornographic or morally harmful to young persons.

(6) In particular, the user is required to consider the personal and privacy rights of third parties when posting content. For example, the user is responsible for ensuring that persons shown in pictures posted by the user have given their consent to publication, insofar as this consent is necessary according to law.

(7) In the case of an infringement of this obligation, the Provider is entitled to alter or delete the material in question. The Provider is at liberty to suspend the account of the user who has posted such content or terminate the membership. The user is required to pay the Provider any damages incurred by this breach of commitment.

(8) The Provider is entitled to delete material or contents which can constitute an infringement of the law.

(9) The Provider has a claim against the user to exemption from third-party claims asserted against the user due to infringement of a right. The user undertakes to support the Provider in defence against such claims. The user is also required to bear the costs of appropriate legal defence on the part of the Provider.

(10) The user has no claim to have content posted or to re-post previously deleted or blocked content.

6. Reporting of forbidden content

Forbidden content can be reported to the following e-mail address: support@roadstars.mercedes-benz.com

7. Transfer of users' rights/copyright provisions

(1) The copyright for material posted remains with the respective User. By posting material in the community, however, the user grants the Provider the right to keep this material available on the website for an extended period. The Provider has the right to publish the content posted by the user, without limitation in terms of content, time or space, free of charge, to use it within the website and if applicable to adapt it and combine it with other content.

(2) The user ensures that he/she is the owner of all the required rights to the contents for the above mentioned uses and can dispose of these rights, and that no third-party rights or rules of law are impinged upon by this use.

(3) The user has no claim against the Provider for deletion or correction of material posted by the user.

8. Termination of membership

(1) The user can terminate his/her membership at any time by means of an informal e-mail to this effect sent to support@roadstars.mercedes-benz.com. The deletion of data as a result of this termination does not include content, comments or information which was published on the platform prior to this point in time or data we are legally obliged or entitled to store. We reserve the right to anonymise material, comments and information published on the platform before this date.

(2) The Provider is entitled to terminate the membership of a User if, for example, this User violates the Terms of Use or has not logged in for a period exceeding six months.

(3) The Provider is entitled but not obliged to delete the contents posted by the user after termination of membership. The user does not have the right to have the posted content returned to him/her. The rights conferred by the user in Paragraph 7 are valid for an unlimited period.

9. Changes to the Terms of Use/changes to the service offered

(1) The Provider is entitled to make changes to the service provided or to terminate this service.

(2) The Provider reserves the right to change these Terms of Use with an effect on the future. In this case, we will inform you in advance about any changes and warn you that the changes are seen as accepted by you unless you formally object to these changes within 30 days or as soon as you use the platform again. The current and valid version of the Terms of Use can be accessed by clicking the hyperlink Terms of Use on the platform.

10. Responsibility

(1) The person who has made content available on the platform bears sole responsibility for all comments, information, data, software, sounds, pictures, photos, illustrations, videos, information or other material (content) which has been stored, published or transmitted by you by using the platform.

(2) The user ensures that he/she owns all necessary rights to the content made available by him/her on the platform, that he/she has unlimited rights of use and that no third party rights violate these rights. Should however any third party make a claim due to infringement of rights, the user shall exempt Daimler AG from any claims made in this respect. The exemption includes the costs of any appropriate legal defence.

11. Miscellaneous

(1) The legal relationship between the Provider and the users is subject to the law of the Federal Republic of Germany.

(2) As far as is legally permissible and can be agreed, the place of contractual fulfilment and exclusive court of jurisdiction is Stuttgart.

(3) The ineffectiveness of a clause in these Terms of Use does not affect the legal effectiveness of the remaining provisions

12. Currency of and modifications to this Data Protection Declaration

(1) This Data Protection Declaration is currently applicable and has the editorial status of May 2018.

(2) Due to the continuous development of our website and our offering, or due to changes in legal or official provisions, it may be necessary to modify this Data Protection Declaration. You can call up and print out the current respective Data Protection Declaration at any time from the website at www.roadstars.com

IV Data protection

The provider collects, processes and uses personal data of the user in accordance with these Terms of Use for the purpose of providing access to the community and its functions, as well as for further processing and use provided that the user agrees to this. Please also refer to our Data Protection Declaration.

> Data Protection Declaration

Messages sent using the Postbox function will be saved. This serves the sole purpose of ensuring the correct operation of the Postbox. Messages are not actively read, nor are they used for another purpose than the technical assurance of problem-free conversation representation.

Messages in the Postbox can be deleted upon user request. To this end, send us an e-mail to support@roadstars.mercedes-benz.com

> Close